Comments on: A Wicked Camper http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/ News and Reviews From the Australian Motoring Scene Tue, 06 Jan 2009 20:39:54 +0000 http://wordpress.org/?v=2.5.1 By: Julie http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/#comment-11352 Julie Sat, 03 Jan 2009 08:08:22 +0000 http://www.aussiemotoring.com/?p=34#comment-11352 I say its time for Wicked to make some serious changes. No one here has yet mentioned their offensive sexist paintings. Sure we all like a good laugh but when it comes to degrading women - and yes some of their vans are incredibly sexist and offensive- then its just not that funny any more! To be honest I'm sick of driving along the highway and reading things like: "Nice legs, what time do they open?" and that is a relatively tame one. I say Boycott Wicked and send them them message that they shape up or ship out. I say its time for Wicked to make some serious changes. No one here has yet mentioned their offensive sexist paintings. Sure we all like a good laugh but when it comes to degrading women - and yes some of their vans are incredibly sexist and offensive- then its just not that funny any more!

To be honest I’m sick of driving along the highway and reading things like:

“Nice legs, what time do they open?”

and that is a relatively tame one. I say Boycott Wicked and send them them message that they shape up or ship out.

]]> By: Laura http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/#comment-11342 Laura Fri, 02 Jan 2009 13:47:05 +0000 http://www.aussiemotoring.com/?p=34#comment-11342 I have just recently rented a van for two months. We had no problem with the van itself, although we were originally charged too much money and i was told this would be refunded as soon as possible because i needed this for my travels. Well after over two months, numerous emails and a person to person conversation with a member of staff at wicked i still havent received my money back. My emails are still being ignored and i dont know what else to do to get it back. Can anyone offer any advice? I have just recently rented a van for two months. We had no problem with the van itself, although we were originally charged too much money and i was told this would be refunded as soon as possible because i needed this for my travels. Well after over two months, numerous emails and a person to person conversation with a member of staff at wicked i still havent received my money back.

My emails are still being ignored and i dont know what else to do to get it back. Can anyone offer any advice?

]]> By: Daz http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/#comment-11331 Daz Thu, 01 Jan 2009 04:33:53 +0000 http://www.aussiemotoring.com/?p=34#comment-11331 I wish to retract my previous statement posted on december 25th 2008 at 1039 am , about wicked campers. The company are now offering me a full refund, and are dealing with my complaint. I have no more concerns with this company. I wish to retract my previous statement posted on december 25th 2008 at 1039 am , about wicked campers. The company are now offering me a full refund, and are dealing with my complaint. I have no more concerns with this company.

]]> By: Daz http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/#comment-11266 Daz Thu, 25 Dec 2008 00:39:31 +0000 http://www.aussiemotoring.com/?p=34#comment-11266 we had a wicked van for 3 months and manged 2 months of hassle free driving, even got aircon for standard price, we broke down just north of sydney and after waiting 3 hours for a tow we were advised to get some backpackers accomodation even though i told venessa at roadside assistance we were in the middle of no where and cheapest motel was 100 bucks a night, we phoned her back to tell her the cost and she said this would be fine as long as we kept receipts. I have just received an email saying we are no NOT getting any refund!!!! also our next van broke down on a blind corner of 3 lanes of the freeway, after nearly getting smashed into twice and telling wicked it was an emergency, an hour later still no tow truck, but the police did come..... DO NOT RENT A WICKED VAN !!!!!! Cheap 4 a good reason. it WILL ruin your holiday, Rhere customer service is absolutely appauling we had a wicked van for 3 months and manged 2 months of hassle free driving, even got aircon for standard price, we broke down just north of sydney and after waiting 3 hours for a tow we were advised to get some backpackers accomodation even though i told venessa at roadside assistance we were in the middle of no where and cheapest motel was 100 bucks a night, we phoned her back to tell her the cost and she said this would be fine as long as we kept receipts. I have just received an email saying we are no NOT getting any refund!!!! also our next van broke down on a blind corner of 3 lanes of the freeway, after nearly getting smashed into twice and telling wicked it was an emergency, an hour later still no tow truck, but the police did come….. DO NOT RENT A WICKED VAN !!!!!! Cheap 4 a good reason. it WILL ruin your holiday, Rhere customer service is absolutely appauling

]]> By: Brizzle http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/#comment-11143 Brizzle Fri, 12 Dec 2008 14:55:19 +0000 http://www.aussiemotoring.com/?p=34#comment-11143 We rented a Wicked camper van last month (Nov 2008) and had problems from the start...we arrived to pick up the van only to find they had moved locations and not updated their address on the website, the current occuppiers were so fed up they refused to help so we had to go to a payphone and track them down...whilst they're phone systems were playing up this took some time! (A frequent problem when contacting them). We then got the van, almost had to pay twice the bond quoted but luckily had email evidence of previous quote... So we set off - then got a flat tyre, no problem initially as we had checked we had a spare...but once fitted the spare did not work as it was actually for a car not a 4WD drive van! So, we were then stuck...360K round trip from anywhere...so we called Wicked...to be told as we had got the wrong type of insurance (not to our knowledge) we had to sort ourselves out... Their advice was either to get a lift 400K round trip or drive on the rim with flat tyre - crazy! That same day they then took $2000 from my credit card unauthorised, just to add to our probs as when we did manage to sort out our own rescue, despite their negligence of not providing correct spare tyre, I couldn't pay for it until I sorted another source of cash out! We then finally got the van back, got the $2000 dollars refunded a month later, but they reneged on the bond of $500 telling us we were now being charged a penalty fee for driving in the a certain location...was news to us! Each time we get a problem they come up with a new excuse. And they will only correspond via email. They are the worst outfit I have ever come across - do not rent with them! We are still $1750 out of pocket for their negligence and only here to report back due to kindness of strangers who did help us out in our time of need - no-one could believe a hire company would act like this - I would rate them zero if I could. We rented a Wicked camper van last month (Nov 2008) and had problems from the start…we arrived to pick up the van only to find they had moved locations and not updated their address on the website, the current occuppiers were so fed up they refused to help so we had to go to a payphone and track them down…whilst they’re phone systems were playing up this took some time! (A frequent problem when contacting them). We then got the van, almost had to pay twice the bond quoted but luckily had email evidence of previous quote… So we set off - then got a flat tyre, no problem initially as we had checked we had a spare…but once fitted the spare did not work as it was actually for a car not a 4WD drive van! So, we were then stuck…360K round trip from anywhere…so we called Wicked…to be told as we had got the wrong type of insurance (not to our knowledge) we had to sort ourselves out… Their advice was either to get a lift 400K round trip or drive on the rim with flat tyre - crazy! That same day they then took $2000 from my credit card unauthorised, just to add to our probs as when we did manage to sort out our own rescue, despite their negligence of not providing correct spare tyre, I couldn’t pay for it until I sorted another source of cash out! We then finally got the van back, got the $2000 dollars refunded a month later, but they reneged on the bond of $500 telling us we were now being charged a penalty fee for driving in the a certain location…was news to us! Each time we get a problem they come up with a new excuse. And they will only correspond via email. They are the worst outfit I have ever come across - do not rent with them! We are still $1750 out of pocket for their negligence and only here to report back due to kindness of strangers who did help us out in our time of need - no-one could believe a hire company would act like this - I would rate them zero if I could.

]]> By: Gremmlin http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/#comment-11126 Gremmlin Sun, 07 Dec 2008 22:04:27 +0000 http://www.aussiemotoring.com/?p=34#comment-11126 It's great fun doing a roadtrip in a camper van, however I would NEVER recommend RENTing FROM WICKED... We were horrified on collection of our van - 'she' was dented on all sides and looked worse for wear, however the guy at Wicked assured us that 'she' was "a good little runner"! Eight awesome days in to our 14 day hire a loud rattle under the engine forced us to phone the roadside assistance, only to be told ignore the noise & continue...fortunately we insisted on a tow in or we would have broken down in a very remote location on Australia's West Coast. The following day we were towed in & found out the van was only running on 3 cylinders & not going anywhere for a while! After wasting a further 2 days of our time 'trying to arrange another van' we were told to my our own way to Perth - which was 1,200kms away - to collect another campervan. At the time they would not tell us if they would refund our expenses incurred. Instead they advised us to send a email (ironically to "wecare@wicked", where the claim would be assesed. We did this immediately and after many weeks of continuous phone calls, emails and finally threats they refunded us ONLY on the days lost. Advice: If you have had a similar experience instead of messing about with Wicked, contact CONSUMER COUNCIL and they might get your refund processed! It’s great fun doing a roadtrip in a camper van, however I would NEVER recommend RENTing FROM WICKED…
We were horrified on collection of our van - ’she’ was dented on all sides and looked worse for wear, however the guy at Wicked assured us that ’she’ was “a good little runner”!

Eight awesome days in to our 14 day hire a loud rattle under the engine forced us to phone the roadside assistance, only to be told ignore the noise & continue…fortunately we insisted on a tow in or we would have broken down in a very remote location on Australia’s West Coast. The following day we were towed in & found out the van was only running on 3 cylinders & not going anywhere for a while!
After wasting a further 2 days of our time ‘trying to arrange another van’ we were told to my our own way to Perth - which was 1,200kms away - to collect another campervan. At the time they would not tell us if they would refund our expenses incurred. Instead they advised us to send a email (ironically to “wecare@wicked”, where the claim would be assesed. We did this immediately and after many weeks of continuous phone calls, emails and finally threats they refunded us ONLY on the days lost. Advice: If you have had a similar experience instead of messing about with Wicked, contact CONSUMER COUNCIL and they might get your refund processed!

]]> By: Mick Sass http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/#comment-10349 Mick Sass Thu, 02 Oct 2008 05:17:50 +0000 http://www.aussiemotoring.com/?p=34#comment-10349 I hired one for 8 days, I suspect the 4th cylinder was just for show as it was rarely utilzed by the engine, blew a hole in the exhaust going down a hill on the second last day, I suspect from the fuel being dumped by the phantom number 4 cylinder. Spent the rest of the time feeling smashed from exhaust fumes and dirty looks from other drivers being deafend by my lack of exhaust. Ended up handing it in a day early and staying in a motel sleeping off a carbon monoxide induced hang over. They offered to give me another van for the night, I declined and settled for some of their "RAD" stickers .... I reckon you spend the extra $9 per night and get something with a fridge and decent engine that doesn't doesn't attempt and make a shit quality product fashionable. "Ohh look at us we're "Wicked" we spray paint old tradey vans with spray packs and just live in the momment, ohh look at our witty remarks on the tailgate, aren't we just priceless ...., we think getting high on carbon monoxide is intelligent as it avoids the need to drink (Quoted by Wicked employee)" If you really want a "Wicked experience" buy an old tradey van for $500, Vomit under the seat, get a 4 year old to draw on it, and kick yourself in the balls ..... I hired one for 8 days, I suspect the 4th cylinder was just for show as it was rarely utilzed by the engine, blew a hole in the exhaust going down a hill on the second last day, I suspect from the fuel being dumped by the phantom number 4 cylinder. Spent the rest of the time feeling smashed from exhaust fumes and dirty looks from other drivers being deafend by my lack of exhaust. Ended up handing it in a day early and staying in a motel sleeping off a carbon monoxide induced hang over. They offered to give me another van for the night, I declined and settled for some of their “RAD” stickers …. I reckon you spend the extra $9 per night and get something with a fridge and decent engine that doesn’t doesn’t attempt and make a shit quality product fashionable.

“Ohh look at us we’re “Wicked” we spray paint old tradey vans with spray packs and just live in the momment, ohh look at our witty remarks on the tailgate, aren’t we just priceless …., we think getting high on carbon monoxide is intelligent as it avoids the need to drink (Quoted by Wicked employee)”

If you really want a “Wicked experience” buy an old tradey van for $500, Vomit under the seat, get a 4 year old to draw on it, and kick yourself in the balls …..

]]> By: Luz http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/#comment-10111 Luz Tue, 16 Sep 2008 14:34:51 +0000 http://www.aussiemotoring.com/?p=34#comment-10111 Hello. we rent this holiday a wicked... i'm spanish so i asked what was "unsealed road", if i could drive on gravel roads, and they said yes. We had an accident on a gravel road... we had to pay the fixing (more than 500$NZ), because the road assistance said to fuck us, and also they took off our fee (1500$NZ) and we were emailing there, and here in Spain and we received no answers from them. I'm writing an online review with photos and the whole story. If you want, I can include of this experiences and more. Giving time to time, the website could reach high positions in Google search, when you're looking for "wicked campervans". I thing Internet is poweful for all of us... Regards and... FUCK WICKED!! Luz Hello. we rent this holiday a wicked… i’m spanish so i asked what was “unsealed road”, if i could drive on gravel roads, and they said yes.

We had an accident on a gravel road… we had to pay the fixing (more than 500$NZ), because the road assistance said to fuck us, and also they took off our fee (1500$NZ) and we were emailing there, and here in Spain and we received no answers from them.

I’m writing an online review with photos and the whole story. If you want, I can include of this experiences and more. Giving time to time, the website could reach high positions in Google search, when you’re looking for “wicked campervans”.

I thing Internet is poweful for all of us…

Regards and… FUCK WICKED!!

Luz

]]> By: Jessica Besnard http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/#comment-9270 Jessica Besnard Thu, 07 Aug 2008 06:35:42 +0000 http://www.aussiemotoring.com/?p=34#comment-9270 Rebecca, Whats the name of the facebook group? Jess Rebecca,

Whats the name of the facebook group?

Jess

]]> By: Jessica Besnard http://www.aussiemotoring.com/2005/12/27/a-wicked-camper/#comment-9269 Jessica Besnard Thu, 07 Aug 2008 06:33:11 +0000 http://www.aussiemotoring.com/?p=34#comment-9269 I would also like to say to anyone thinking of renting a Wicked Campervan, DON'T DO IT! Unroadworthy, unsafe and some of the worst customer service I have ever come across in my life. I'm bewildered at how a company like this can exist in 2008. They need to be made responsible for their lack of service. What worries me the most is that backpackers from all over the world come to Australia and experience this kind of service. It's embarressing, and I feel sorry for those backpackers whose English is not substantial enough to deal with these sorts of issues. Jess I would also like to say to anyone thinking of renting a Wicked Campervan, DON’T DO IT!

Unroadworthy, unsafe and some of the worst customer service I have ever come across in my life.

I’m bewildered at how a company like this can exist in 2008.
They need to be made responsible for their lack of service. What worries me the most is that backpackers from all over the world come to Australia and experience this kind of service. It’s embarressing, and I feel sorry for those backpackers whose English is not substantial enough to deal with these sorts of issues.

Jess

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